Payment Policy
About Credit/Debit Card
In plain terms, with the customer-facing result stated first, USD is the store's pricing and settlement currency. Accepted cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the secure options presented at checkout.
In day-to-day application, with the customer action presented plainly, secure payment data is handled by Shopify and authorized processors rather than stored in full by touchland; complete card numbers and verification codes are not retained. Issuers independently decide whether to approve, decline, verify, or place a temporary hold.
As a published store practice, with the applicable exception kept narrow, billing and contact records must be complete and truthful. Failed authorization or a material fraud concern can lead to review or cancellation; taxes are assessed at checkout according to applicable law.
For a straightforward customer experience, with the relevant customer choice preserved, refunds that receive approval go back to the original form of payment; the financial institution generally completes posting in 5-10 business days.
Payment assistance: support@touchlandmuse.shop or 512-474-8282, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).
Merchant Information
Brand/store name: touchland
Contact email: support@touchlandmuse.shop
Phone: 512-474-8282
Physical address: 278 Glenview Dr, New Kensington, Pennsylvania, 15068, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)